LEGAL REFERENCE

Aapka Privacy soltspk ke Saath

Hamari platform par aapka har transaction, har login aur har withdrawal turant encrypted rehta hai. Hum JazzCash, Easypaisa, SadaPay aur Raast se jo data le te hain, us...

Account Data SecuredPayment Info EncryptedNo Third-Party Sharing
soltspk Aapka Privacy soltspk ke Saath

Hamara Privacy Posture

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

PRIVACY SAWAAL KA JAWAB

Hum Se Rabta Karen

Email Support Aapka privacy sawaal hoon? [email protected] par likhen. Hum...
In-App Message Apna account kholne ke baad messaging center se...
Account Settings Settings mein jaaker aap apne data ko dekh...
SOLTSPK KI CREDIBILITY

Kyun Hampar Bharosa Kar Sakte Ho

Transparent Logging

Har login, har bet, har withdrawal ka record hamara system mein save rehta hai. Aap apne account history mein dekh sakte ho ki kaun si information kab access hui.

Encryption Standard

Hamara platform TLS 1.2+ encryption use karta hai. Bank-level security jo aapke har transaction ko protect karta hai.

Pakistan-First Design

JazzCash, Easypaisa, SadaPay aur Raast ke saath local payment infrastructure use karte hue, hum Pakistan ke rules samjhte hain.

Data Deletion Rights

Aap account close karte waqt apne data ko purra delete karwaa sakte ho. Bas withdrawal ka proof hamari records mein 7 saal tak rahe ga.

No Cookie Tracking

Hum third-party cookies use nahi karte jo aapko internet par follow karen. Sirf hamara session cookie chalti hai aapka login ke liye.

Incident Response

Agar koi security issue ho to hum 48 ghante mein aapko notify karte hain aur fix karte hain. Transparency hamari policy hai.

Hamara Privacy Across Platforms

Mobile App PrivacyJab aap soltspk app download karte ho, to app permissions clear rehte hain. Sirf location aur contact access jab zaruri ho.
Desktop Browser PrivacyDesktop par same encryption chalti hai jo mobile par chalti hai. Aapka lobby, aapka wallet, aapka data har jagah secure.
Live Casino StreamingLive table ka video aapke device par stream hota hai lekin aapka viewing record nahi hum share karte third parties ke saath.
Slot HistoryAapne jo slot khela, kaunsa game, kitna paisa — ye sab aapke account mein private rahe ga. Leaderboards par sirf anonymized data dik hai.
Withdrawal VerificationJazzCash, Easypaisa, SadaPay ya Raast se paise nikalne ke liye hum aapka identity verify karte hain but data third-party share nahi karte.
Account LinkingAgar aap multiple devices par login karte ho, hamara system device fingerprint track karta hai security ke liye, sirf.
Policy UpdatesJab privacy policy change ho, hum email karate hain 30 din pehle. Aap accept nahi karenge to account chalti rahe ga lekin naye terms apply honge.

Aapka Privacy, Hamari Priority

Account Ownership

Aapka account sirf aapka hai. Hum kisi ko transfer nahi kar sakte, kisi ko access nahi de sakte. Full control aapke paas.

Data Portability

Aap apne pura account data — history, bets, withdrawal records — export kar sakte ho JSON format mein kisi bhi waqt.

Minimal Collection

Hum sirf wahi data lekhat hain jo account verification aur compliance ke liye zaruri hai. Extra survey, extra questions nahi.

Local Payment Security

JazzCash, Easypaisa, SadaPay aur Raast — ye locally trusted payment partners hain. Aapka banking info sidhe un tak jaata hai, hamari server par nahi.

Session Timeout

30 minutes inactivity ke baad aapka session automatically lock ho jaata hai. Shared device par ye bahut zaroori feature hai.

Support Confidentiality

Jab hum support dete hain to aapka case sirf assigned team member dekh sakta hai. Internal sharing nahi, unless legal order ho.

Privacy ke Bare Mein Sawaal-Jawab

Aapka password hashed format mein rehta hai — asal password hamara nahi dekh sakta. Payment details JazzCash, Easypaisa, SadaPay ya Raast ke encrypted servers par rehte hain. Hum wahan se sirf confirmation codes receive karte hain.

Bilkul nahi. Aapka betting history, slot results, live table participation — sab sirf aapke account mein private rehta hai. Hamari support team bhi sirf agar aap issue report karen tab dekh sakte hain.

Hum bank-level security use karte hain. Agar bhi koi unauthorized access ho to hamara incident response team turant notification bhejta hai aur aapka password reset karte hain. Account recovery process 24 ghante mein complete ho jaata hai.

Haan, account closure ke baad aapka personal data purra delete ho jaata hai lekin withdrawal records tax aur compliance ke liye 7 saal hamari records mein rahe ga — ye legal requirement hai.

Verification ke liye hamari system temporary code use karta hai, aapka actual mobile number encrypted database mein save rehta hai. Third-party verification services ko hum sirf confirmation bhejte hain, actual number nahi.

Sirf account verification ke liye hamari system aapka general region dekh sakta hai — ki aap supported ilaqe mein ho ya nahi. Live table streaming ke baad location data hamari records mein nahi rehti.

Jab bhi major policy update ho, hamari platform aapko notification bhejta hai aur email karta hai. Aap update dekh sakte ho Settings mein aur accept ya reject kar sakte ho naye terms ko.